We're very sorry to hear that there’s been a mix-up. It’s a rare occasion that happens once in while due to high seasonal demands. Your satisfaction is our top priority, and we are committed to resolving this matter promptly. To help us solve this problem quickly for you, please contact and give us:
The wrong item's clear pictures/video
The package's label (printing code) image
Once we receive these details, we will promptly review your case and provide you with the best possible solution to ensure your satisfaction.
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